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4802 Kinsey Drive
Tyler, TX 75703

Working Hours

Mon – Fri: 8:30 a.m.–12 p.m.;
1:00 p.m.–5:00 p.m. by appointment


We are an experienced team of professionals providing commercial insurance, employee benefits, personal insurance, and risk management services to businesses and individuals in Tyler and the surrounding areas. Our seasoned colleagues and business professionals have unmatched experience and expertise giving them an in-depth understanding of their clients needs.

Areas of Specialty

Our industry-specific knowledge and in-depth experience gives our Tyler team members
valuable insight into the unique and often challenging needs of the following key areas:


Energy focused businesses require a unique approach to insurance and risk management.

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Restaurants and hotels must successfully navigate unique insurance risks and exposures.

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Risk is everywhere. And with it comes the potential for financial loss, which can devastate a company’s bottom line.

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Commercial Insurance

Our Tyler industry experts dig deeper to understand the unique risks and exposures your business faces.

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Employee Benefits

Well-designed benefits programs not only attract and retain the best employees they also minimize costs.

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Personal Insurance

Protecting what you’ve built is important. Our team understands the needs of homeowners like you.

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Who We Are

Our colleagues are Tyler strong and we have been in the community serving our neighbors since 1980. We provide all aspects of your insurance needs for any industry.  East Texas is near and dear to our hearts here at INSURICA Tyler. Our goal is to create a meaningful connection with our clients so they know we are working for them. We want them to understand they are the “U” in INSURICA. We have specialized teams in each field to offer Risk Management Services, Property & Casualty Insurance, Bonding, and Employee Benefits including group health, dental, vision, life, disability insurance.

We have a team that specializes in Personal Lines Insurance for your individual needs. Home, Auto, and Health. This team is now servicing 3rd generation customers.

We are also very involved in our local community through ongoing support of deserving organizations such as East Texas Crisis Center, Salvation Army, and East Texas Food Bank, Red Nose Day, Habitat for Humanity of Smith County, American Heart Association, Women’s Fund of Smith County, and the Tyler Rose Festival.


Monday – Friday 8:30-Noon and 1:00-5:00 by appointment

4802 Kinsey Drive, Tyler, TX 75703

Phone: 903.509.8808

Fax: 903.509.8818

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Meet the Team

Our company is charged with protecting what matters most to our clients and we treat them to an exceptional experience. To do this, we have a team of exceptional colleagues.


Tracii G. has been our go to insurance pro for many years. She’s professional, prompt, watches out for us, speaks “human” instead of “insurance” and is regarded as a friend. Five stars! (because there aren’t 6).

Paul D, Financial

The staff at Hilliard Box Insurance / INSURICA is one of the best group of individuals I have worked with over the years. They are very pro active in helping and finding the best value and insurance for our companies needs. In the past with our large fleet of vehicles and customers they have stepped up to the request for Certificiates of Insurance and adding deleting Vehicles.

James T, Energy

Lori K.’s customer service is impeccable and her position knowledge is noteworthy.  She is to be commended for her loyalty, commitment to service and the knowledge of her duties in going above and beyond to satisfy her customers.  I applaud her for tirelessly assisting me from beginning to end before I made my ultimate decision. She is definitely a keeper and a BIG plus to the company she serves.

Vickie C, Commercial

Agency History

INSURICA Hilliard Box has been in the Tyler community serving our neighbors since 1980. In 2011 we merged with INSURICA, expanding our footprint into major cities in Texas, and additional states of Oklahoma, Arkansas, Arizona, California and Colorado. Additionally, we acquired FD&S insurance, a 60+ year old Tyler insurance agency in 2018. Dennis Box has been Branch Lead for 35 years and is a very well respected member of the community.

Recognitions | Rankings | Partnerships

Dennis Box – East Texas Crisis Center Man of the Year – 2019

UT Tyler Scholarship Board

East Texas Council of Trucking

Latest News

Today’s insurance programs must take into account the unique challenges faced by each client. In addition to a strong coverage program, some businesses may need advanced services. INSURICA has the additional Client Services required by complex business operations.

Cyber Case Study: UVM Health Network Ransomware Attack

July 12th, 2024|Blog, Healthcare, News, Trending|

In October 2020, the University of Vermont (UVM) Health Network—a six-hospital health care organization that serves over 1 million patients throughout Vermont and upstate New York discovered that its systems had been compromised by cybercriminals in a ransomware attack.

Forecasters Up Their Hurricane Outlook After Hyperactive Beryl

July 11th, 2024|Blog, Environmental, Risk Management|

Researchers at Colorado State University have upped their forecast for this year’s Atlantic hurricane season, now projecting at least 25 named storms, with 12 of them expected to reach hurricane status.


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