Running a business comes with significant risk. Everyday interactions, such as serving customers, visiting clients or running marketing campaigns, can expose businesses to potential liability. A customer could slip on a wet floor, a contractor could accidentally damage a client’s property, or a marketing campaign could unintentionally harm the reputation of a competitor. Just one single liability incident can trigger an expensive lawsuit and have far-reaching consequences. Beyond potential settlement costs, legal defense costs—even if claims are found to be baseless—can quickly escalate into tens or hundreds of thousands of dollars. Furthermore, litigation can disrupt operations and undermine customer and stakeholder trust.

Forklifts play an important role in moving materials safely and efficiently in many workplaces. However, even a simple task like getting on or off a forklift can lead to serious injuries if not done correctly.