Address
4802 Kinsey Drive
Tyler, TX 75703
Working Hours
Mon – Fri: 8:30 a.m.–12 p.m.;
1:00 p.m.–5:00 p.m. by appointment
INSURICA: Tyler, TX
We are an experienced team of professionals providing commercial insurance, employee benefits, personal insurance, and risk management services to businesses and individuals in Tyler and the surrounding areas. Our seasoned colleagues and business professionals have unmatched experience and expertise giving them an in-depth understanding of their clients needs.
Areas of Specialty
Our industry-specific knowledge and in-depth experience gives our Tyler team members
valuable insight into the unique and often challenging needs of the following key areas:
Who We Are
Our colleagues are Tyler strong and we have been in the community serving our neighbors since 1980. We provide all aspects of your insurance needs for any industry. East Texas is near and dear to our hearts here at INSURICA Tyler. Our goal is to create a meaningful connection with our clients so they know we are working for them. We want them to understand they are the “U” in INSURICA. We have specialized teams in each field to offer Risk Management Services, Property & Casualty Insurance, Bonding, and Employee Benefits including group health, dental, vision, life, disability insurance.
We have a team that specializes in Personal Lines Insurance for your individual needs. Home, Auto, and Health. This team is now servicing 3rd generation customers.
We are also very involved in our local community through ongoing support of deserving organizations such as East Texas Crisis Center, Salvation Army, and East Texas Food Bank, Red Nose Day, Habitat for Humanity of Smith County, American Heart Association, Women’s Fund of Smith County, and the Tyler Rose Festival.
Meet the Team
Our company is charged with protecting what matters most to our clients and we treat them to an exceptional experience. To do this, we have a team of exceptional colleagues.
Testimonials
Tracii G. has been our go to insurance pro for many years. She’s professional, prompt, watches out for us, speaks “human” instead of “insurance” and is regarded as a friend. Five stars! (because there aren’t 6).
The staff at Hilliard Box Insurance / INSURICA is one of the best group of individuals I have worked with over the years. They are very pro active in helping and finding the best value and insurance for our companies needs. In the past with our large fleet of vehicles and customers they have stepped up to the request for Certificiates of Insurance and adding deleting Vehicles.
Lori K.’s customer service is impeccable and her position knowledge is noteworthy. She is to be commended for her loyalty, commitment to service and the knowledge of her duties in going above and beyond to satisfy her customers. I applaud her for tirelessly assisting me from beginning to end before I made my ultimate decision. She is definitely a keeper and a BIG plus to the company she serves.
Agency History
INSURICA Hilliard Box has been in the Tyler community serving our neighbors since 1980. In 2011 we merged with INSURICA, expanding our footprint into major cities in Texas, and additional states of Oklahoma, Arkansas, Arizona, California and Colorado. Additionally, we acquired FD&S insurance, a 60+ year old Tyler insurance agency in 2018. Dennis Box has been Branch Lead for 35 years and is a very well respected member of the community.
Recognitions | Rankings | Partnerships
UT Tyler Scholarship Board
East Texas Council of Trucking
Latest News
Today’s insurance programs must take into account the unique challenges faced by each client. In addition to a strong coverage program, some businesses may need advanced services. INSURICA has the additional Client Services required by complex business operations.
Putting HR Technology to Work: How INSURICA Clients Gain an Edge with OutSail
Payroll errors that hit the general ledger, open-enrollment portals that freeze at midnight, new hires juggling four log-ins on day one - when HR technology falters, the ripple effects reach every corner of the organization. Yet most employers still rely on a patchwork of legacy systems chosen under deadline pressure.
CPR and AED Training for School Staff: A Life-Saving Back-to-School Priority
As students return to campus, it’s important for school administrators to assess more than just academics and operations. One critical area that deserves attention is CPR and AED training for school staff. Ensuring your employees are prepared to respond to cardiac emergencies can save lives—and now is the perfect time to make it a priority.
Mental Health Parity Requirements are Still in Full Force—Even as New Federal Rules are Temporarily on Hold
In May 2025, the Departments of Labor, Health and Human Services, and the Treasury announced a temporary pause in enforcement of the 2024 final rule under the Mental Health Parity and Addiction Equity Act (MHPAEA), following a legal challenge brought by an employer coalition. This enforcement pause gives the agencies time to reexamine certain provisions and consider future revisions through the regulatory process.
Contact Us
Talk to a local Tyler insurance broker today. Fill out the form to get in touch.